Return Policy
We want you to be completely satisfied with your purchase. If for any reason you’re not happy, we offer a return policy under the following conditions:
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Eligibility for Return: Items are eligible for return if they are defective, damaged, or if the wrong item was received. We do not accept returns for opened or used products unless the product is defective or damaged.
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Return Timeframe: Returns must be requested within 2 days of receiving your order.
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Condition of Items: Returned items must be unused, unopened, and in their original condition and packaging. Any products that have been opened, used, or damaged by the customer will not be eligible for return. We do not offer exchange/replacement only return.
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How to Return: To initiate a return, please contact our customer support team via the “Contact Us” page on our website. Our team will guide you through the return process and provide a return address.
Refund Policy
Once your returned items are received and inspected, we will process your refund as follows:
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Refund Method: Refunds will be issued to the original payment method.
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Processing Time: Refunds will be processed within 1-2 business days after your return is approved. Refund will be credited in 7-10 working days to the original source of payment.
Shipping Policy
We aim to deliver your order as quickly and efficiently as possible:
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Shipping Time: Orders are typically shipped within 1-3 business days after the order is placed. Product will be delivered in 4-5 business days.
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Shipping Charges: We offer free shipping for all prepaid orders. For Cash on Delivery (COD) orders, an additional COD fee may apply.
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Order Tracking: Once your order has shipped, you will receive a tracking number via email to track your package.
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Order Modifications: If you need to modify or cancel your order, please contact us as soon as possible. Once an order is dispatched, it cannot be canceled, but we will assist with return requests for damaged or incorrect items.